Payment Policy

Payment Policy

Effective Date: 13/10/2025

At SUGAPUFF HAIR COLLECTION, LLC, we aim to provide a smooth, safe, and secure payment process for all of our customers. Please review our Payment Policy below before making a purchase.

1. Accepted Payment Methods

We accept the following payment methods:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay / Google Pay (if available at checkout)

  • Other secure third-party payment gateways listed at checkout

We do not accept checks, money orders, or cash-on-delivery (COD).

2. Payment Processing

  • All payments must be made in full at the time of purchase.

  • Orders will not be shipped until payment has been successfully processed.

  • You will receive an order confirmation email once your payment has been verified.

3. Currency

  • All prices on our website are listed in U.S. Dollars (USD).

  • If purchasing from outside the U.S., your bank or card provider may apply currency conversion fees.

4. Billing Information

  • Customers must provide accurate and complete billing information at checkout.

  • If billing information is inaccurate or incomplete, we reserve the right to cancel or hold the order until verification is complete.

5. Payment Security

  • We use secure and encrypted payment gateways to protect your information.

  • Your payment details (such as credit card numbers) are never stored on our servers.

6. Fraud Prevention

  • All transactions are subject to fraud checks and verification.

  • We reserve the right to cancel any order that is flagged as suspicious or unauthorized.

7. Late / Failed Payments

  • If a payment is declined, the order will not be processed.

  • Customers are responsible for contacting their bank or payment provider for resolution.

8. Refunds & Returns

  • Payments are subject to our Refund & Return Policy.

  • Refunds (if approved) will be issued to the original payment method used at checkout.

9. Contact Us

If you have any questions about our Payment Policy, please contact us:

SUGAPUFF HAIR COLLECTION, LLC

Website: https://sugapuffhair.com
Phone: +1 (813) 344-4210
Email: Support@sugapuffhair.com
Business Days: Monday – Saturday: 9 AM – 5 PM
Business Hours: 9 AM – 5 PM
Sunday: Closed
Address: 1201 6th Ave W, Suite 100,Unit A338, Bradenton, FL 34205