Privacy policy

Privacy Policy

Effective Date: 13/10/2025

At SUGAPUFF HAIR COLLECTION, LLC (“Company,” “we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website sugapuffhair.com, shop our hair collection products, or interact with us.

By using our website or purchasing from us, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment details (processed securely through third-party providers)

Non-Personal Information

  • IP address

  • Browser and device information

  • Pages visited and time spent on the website

  • Cookies and tracking data

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders

  • Communicate with you about purchases, promotions, and support

  • Improve our products, website, and customer experience

  • Send newsletters or marketing emails (only if you subscribe)

  • Comply with legal requirements

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service providers (such as shipping carriers and payment processors)

  • Legal authorities if required by law

  • Business transfers in case of merger, acquisition, or restructuring

4. Cookies & Tracking

We use cookies and similar tools to:

  • Enhance your shopping experience

  • Track orders and preferences

  • Measure site performance

You can disable cookies in your browser settings, but some site features may not function properly.

5. Data Security

We use encryption and secure servers to protect your personal data. While we take strong precautions, no online transmission or storage system can be guaranteed 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or request deletion of your information

  • Opt out of marketing emails

  • Restrict or object to certain data uses

To exercise these rights, contact us at Support@sugapuffhair.com.

7. Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect information from children.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

SUGAPUFF HAIR COLLECTION, LLC

Website: https://sugapuffhair.com
Phone: +1 (813) 344-4210
Email: Support@sugapuffhair.com
Business Days: Monday – Saturday: 9 AM – 5 PM
Business Hours: 9 AM – 5 PM
Sunday: Closed
Address: 1201 6th Ave W, Suite 100,Unit A338, Bradenton, FL 34205